Privacy Policy

Cogito Education

Last updated: 19 December 2025

Cogito Education (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what data we collect, how we use it, and your rights under UK data protection law.

1. Who we are

Cogito Education provides online educational resources and courses through its website.

Data Controller: Cogito Education
Website: https://cogito.education
Contact: info@cogito.education

2. What personal data we collect

We may collect and process the following personal data:

1. a) Account and learning data

• Name
• Email address
• Username and encrypted password
• Course enrolments and progress
• Quiz attempts and results

1. b) Purchase and billing data

• Billing address
• Purchase history
• Transaction references (no card details)

Payments are processed securely by third-party providers (see Section 6).

1. c) Email communications

• Email address
• Subscription status
• Email engagement data (opens, clicks)
• IP address at sign-up (for compliance)

1. d) Analytics and technical data

• IP address (anonymised where possible)
• Browser type and device information
• Pages visited and site usage data

1. e) Schools and organisational data

• School name and related administrative details
  (Stored for internal customer relationship management only.)

We do not knowingly collect sensitive personal data.

3. How we use your data

We use personal data to:

• Provide access to courses and learning materials
• Manage user accounts and subscriptions
• Process payments and renewals
• Send essential service communications
• Send marketing emails (only where consent is given)
• Improve our website and services
• Maintain site security and prevent misuse

4. Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases:

• Contract: to provide purchased courses and services
• Consent: for marketing emails and non-essential cookies
• Legitimate interests: for site security, administration, and service improvement
• Legal obligation: for accounting and tax records

5. Cookies

Our website uses cookies to:

• Enable essential site functionality (e.g. login sessions)
• Analyse website usage via Google Analytics

You can manage or disable cookies through your browser settings.
A separate Cookie Policy is available on our website.

6. Third-party services and data processors

We use trusted third-party services to operate our business:

• WordPress.com – website hosting and WordPress infrastructure
• LearnDash – learning management (via WordPress)
• WooCommerce – order and billing management
• Stripe – payment processing (we do not store card details)
• Mailchimp – email communications
• Trello – administrative CRM (schools only)
• Google Analytics – website analytics

These providers process data on our behalf and are required to comply with applicable data protection laws.

7. International data transfers

Some third-party providers may store data outside the UK. Where this occurs, appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

8. How long we keep your data

We retain personal data only for as long as necessary:

• Account and learning data: while your account remains active
• Billing records: as required by UK tax law
• Marketing data: until you unsubscribe
• CRM data: while a customer relationship exists

You may request deletion of your data at any time (see Section 9).

9. Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at [insert contact email].

10. Data security

We take appropriate technical and organisational measures to protect your data, including secure hosting, encryption, and restricted administrative access.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.